Customer support

• Technical Support Service Guidelines on Using the Software
  General guide for using the technical support service
• How to ask for technical support
  NextGen has an integrated function for sending technical support requests. To access this function, simply click on the “Ask for support” button on the top bar of the program
• Support by telephone
  Information about how to get phone assistance on NextGen
• Support for issues not concerning NextGen
  Information regarding the type of support that Sant'Ambrogio can offer for problems not strictly related to the NextGen program, for users of this program
• Download center
  Useful resources for Sant'Ambrogio NextGen
• Software validation and ASME PTB test cases
  NextGen software is continuously tested to ensure the consistency and correctness of its results, as well as the proper functioning of the user interface. For the American ASME codes, test cases provided directly by the Standard are also available, with which NextGen is verified.
• NextGen software release cycle and "beta" version
  How often NextGen is released, what each update contains and what's the "beta" version available between each official release

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