Support for issues not concerning NextGen Information regarding the type of support that Sant'Ambrogio can offer for problems not strictly related to the NextGen program, for users of this program
How to ask for technical support NextGen has an integrated function for sending technical support requests. To access this function, simply click on the “Ask for support” button on the top bar of the program
Problems importing HTRI version 9.3 files A bug in HTRI 9.3 causes issues with .NET 8. Since our software requires .NET 8, we recommend using HTRI 9.2.1 and manually registering the correct COM component.
Low temperature design according to AD 2000 code This document outlines the procedures to follow to safely design an equipment operating at sub-zero temperatures, according to the German AD 2000 Code
Nozzles and other secondary components positioning NextGen 2024.1 introduces a new coordinate system for positioning nozzles and other secondary components, such as attachments, eyebolts, ladders or trunnions. Options are also available to facilitate linear positioning and definition of the nozzle height.
Materials set feature and its usage The material sets enable faster prototyping and design of pressure vessels and heat exchangers, as well as minimizing possible input problems
Item revision system NextGen manages calculation revisions, maintaining the original file and the calculation report relating to each revision and adding the relevant information to the report cover page
Weight management In NextGen there are multiple options to manage the weight of the equipment accurately.
Getting started step-by-step guide A guide for those approaching NextGen for the first time, aimed to discover the user interface and create the first simple vessel
Startup or runtime problems due to antivirus In some contexts, the presence of antivirus, antispyware or antimalware programs in general can interfere with the normal functioning of the program