Starting the program the following message is shown:
Unable to access Sentinel Run-time environment (H0033)
The problem is usually caused by a Windows update that conflicts with the security key drivers.
Simply reinstalling the protection key drivers will resolve the error: a copy of these drivers can be found from our Download Center.
Please follow this procedure:
If a network license is used (red USB dongle), it may be necessary to update the drivers on the server to which the USB key is connected to.