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• What types of licenses are available for NextGen?
  NextGen comes with three different license types. In this article we will see the characteristics of each of them.
• Is it possible to use network licenses in a mixed configuration with single seat licenses?
  In more complex use scenarios, for companies that need to have different methods of accessing NextGen licenses and different configurations of the same, it is possible to take advantage of the use of a mix of network licenses and single station licenses
• How to obtain your license key
  Instruction about how to get the license key, either software or hardware, for a given NextGen installation via License Manager software
• Permanent transfer of a software based license
  This article explains how to transfer a software based license from one PC to another
• How to update your license
  Instructions about how to update both software and hardware NextGen licenses
• Error updating NextGen license, "Error updating hardware key RemoteCommErr"
  How to resolve issues with installing a hardware license update that leads to the message "Error updating hardware key: RemoteCommErr"
• Error starting NextGen, invalid license
  Information on errors that may be received when starting NextGen and their resolution
• Error starting Nextgen, "Sentinel License Manager version too old (H0042)"
  How to solve start-up problems related to error H0042
• NextGen shows a "subscription expired" message when trying to ask for support
  How to re-enable your NextGen installation to receive technical support when the "subscription expired" message is shown
• Error starting Nextgen, "Sentinel key not found (H0007)"
  How to fix startup problems related to error H0007 "Sentinel key not found"
• Importing HTRI files
  Specifications concerning the data import procedure for a heat exchanger starting from the thermal calculation with HTRI
• Running the NextGen program via Remote Desktop (RDP)
  Running the NextGen program via Remote Desktop (RDP)
• Technical Support Service Guidelines on Using the Software
  General guide for using the technical support service
• VPN configuration for NextGen with Sentinel HASP network dongle
  How to use NextGen on a remote computer connected to the main office via VPN
• Installation guide
  Step by step procedure for installing NextGen
• Expansion joints
  An overview of expansion joints and their use in the calculation of fixed plate heat exchangers
• The item properties window
  A recap of all the options and settings available under the "Item properties" window, to define a vessel or heat exchanger
• Getting started step-by-step guide
  A guide for those approaching NextGen for the first time, aimed to discover the user interface and create the first simple vessel
• Error starting Nextgen, "Unable to access Sentinel Run-time environment (H0033)"
  How to solve start-up problems related to error H0033
• Heat Exchanger Wizard
  How to design a heat exchanger using NextGen's Heat Exchanger Wizard
• What changes in the calculation of heat exchangers in the 2023 edition of the ASME BPVC?
  A summary of the changes that ASME BPVC 2023 makes to the chapters related to the calculation of heat exchangers
• Configuring the computers running NextGen to use the Sentinel HASP network key
  How to set up computers on your network to use network key licensing (red USB dongle)
• Startup or runtime problems due to user profile corruption
  In some contexts, for example following the sudden shutdown of the computer due to a power outage, the NextGen user profile may be corrupted and the program unstartable.
• NextGen 2022.2 is now available
  Information about the publication of Sant'Ambrogio NextGen version 2022.2
• Addressing installation issues
  Common issues during software setup and how to solve them
• NextGen software release cycle and "beta" version
  How often NextGen is released, what each update contains and what's the "beta" version available between each official release
• Files management with Projects Browser
  Projects Browser is the component used to manage and organize files and projects within NextGen. It's been overhauled in version 2022 of the software: in this article, we take a look in detail at all its functions.
• Validation error in the verification of large openings on cylinders, with a ratio between the nozzle radius and the cylinder radius greater than 0.7
  In version 2023.2 of NextGen we have introduced a change regarding openings according to ASME VIII Division 1 with an opening/shell ratio > 0.7
• NextGen 2023.2 is now available
  Information about the new Sant'Ambrogio NextGen version 2023.2
• NextGen 2023 user interface guide
  NextGen 2023 introduces a new type of user interface for its main window. This article explains the differences with previous versions.
• How to ask for technical support
  NextGen has an integrated function for sending technical support requests. To access this function, simply click on the “Ask for support” button on the top bar of the program